Items may be exchanged or returned subject to our policy conditions. Products must be unused, unworn, unwashed, unaltered, and returned with their original tags, packaging and accessories.
If your item arrives with a manufacturing defect or damage, please contact us within 24 hours of delivery.
Approved refunds will be processed according to the original payment method where applicable. Cash on Delivery refunds may be issued as store credit. Return and exchange shipping costs are generally the customer’s responsibility unless the issue is caused by a confirmed manufacturing defect or an error by Ounarya.
Read our full Return Policy Here
To contact us, please click here
We deliver across the UAE and selected GCC countries.
UAE orders are generally delivered within 3–5 business days from order confirmation, excluding public holidays and possible courier delays.
For GCC orders, shipping charges depend on destination and shipment weight. Delivery times may vary depending on the courier and location.
Please ensure your full name, mobile number and complete delivery address are correct before placing your orde
Read Our Full Delivery Policy Here
We offer multiple secure payment methods for your convenience:
Visa • MasterCard • Apple Pay • Google Pay
Our team is eager to answer all your questions.
Click here to get in touch.
Crafted with Care
Each abaya is carefully designed with attention to quality, comfort, and detail. From the first sketch to the final stitch, every piece is created to give you a beautiful wearing experience that feels as luxurious as it looks.